awesome

Sometimes, you can find yourself playing by all the rules in the book, and still you end up getting in trouble. In fact, there are cases where people that are bent on enforcing all the rules to an impossibly strict standard (or the rules might just suck to begin with) only end up being their own worst enemies in the end. One can only imagine what kinds of priceless expressions must've been written on the faces of this employee's bosses'. 

Man, these incompetent scammers just keep on coming right out of the woodwork. In this case, it sounds like the scammer was in way over their head from the start. On top of that, they'd clearly overplayed their scam to such a point that it was just going to be too easy to rightfully shut them down. Hence, the payment request and what we'd imagine was a very surprised and displeased scammer. 

Anyone who has ever worked a customer service job will tell you that the gig is already hard enough without the Karens and other rude folks of the world going out of their way to make the day that much worse. This particular jerk sounds like he was going to keep being a toxic, belligerent hassle until someone served him up the reality check he needed. Oh boy, did everything come undone for this guy after that moment.