They got served

This isn't the Salvation Army

Would you come clean?

Being a customer service representative is not always an easy or enjoyable job. What is the hardest part, you ask? One instance that springs to mind is having to tell clients 'no', which usually leads them to feel upset and frustrated. The story below is an account of a frustrated front desk clerk. As usual, OP was at the front desk when she received a call from someone claiming to have checked out earlier but to have forgotten his suitcase. At first, OP informs the man that the housekeeper has…

That's less than subway fare

Almost 99 percent of the time, customer service representatives handle difficult clients. In one contact with a customer service representative, a customer can release weeks' worth of stress and anxiety. The story below is an account of a hotel front desk clerk. The Karen of the century checks into the hotel, marking the official start of the story. OP can tell Karen is a troublemaker as soon as she sets foot in the vicinity. The altercation started with disagreements over the pet policy, then…

It's none of his business

This is crazy

That sounds a little full-time to me

You can literally do anything

Ninety percent of the time, the food industry is demanding and stressful. Even in the wee hours of the night, you depend on an infinite number of associates and suppliers to make ends meet. The story below is of a woman who worked at a privately owned fine dining restaurant. OP reflects on her time in the culinary world. She makes it very clear throughout her story that running a restaurant is never easy. However, on this particular occasion, even OP failed to get a hand on the situation. The s…

Are the kids alright?

Make them sweat

Task successfully failed

Customer service is never an easy job to work in. A whole different story, though, applies to customer service jobs during the holiday season. A disappointed retail sales associate tells his story below. For a while now, OP has been employed in the field of customer service. He is therefore well-acquainted with the variety of challenges that come with working in the field of customer service, especially retail. However, OP's life isn't getting any easier because of the new craze that's taking t…

Great email fodder