Anyone who's worked in customer service knows very well the joys (read: horrors) of working in the industry. Most customers are great, but the odd horrible one can really ruin your entire day. Whether you're a bartender, tech support, barista or retail worker, you will deeply understand every one of these stories.
entitled
Older people often complain about a lack of work ethic in younger generations. While they're often dead wrong (see: all the millennial hatred) there are often exceptions. These folks clearly don't understand the concept of hard work or humility. The entitlement is off the charts!
