who stole my pen

Enforcing a dress code on employees is a tale as old as time. And in some cases, I get it. You knew what you were getting into when starting working there. Other times, I don't get it. That is, when managers are inconsistent in terms of their expectations. One day they say this, the other day they say that… Who is to know what is right? This server was completely at a loss after being kicked off shift for not complying with the dress code… Even though two weeks prior, they had been told that th…

They got served

If you survived working New Year's Eve and then opening New Year's Day brunch... You're stronger than most people.

Corner!

Despite what you might hear, sometimes being a waiter can actually be fun!

Tipping 25% on this meme list

That 20% gets earned

Everyone should be required to work a service industry job at least once in their life.

It isn't hard to be polite

Karens have been around long before we labeled them as Karens. A lot of boomers don't like the Karen label (usually because they display some Karen tendencies themselves), but boomers can't deny that the term Karen serves a specific and useful linguistic function. There didn't use to be a concise word to describe an entitled, impatient, cruel, boomer white woman who drives everyone up the wall. The absolute worst thing about Karens is the self-centeredness they seem to all possess. They perceiv…

“At one restaurant, it was actually part of our training.”

It's not for the weak

Mind your own business

In the service industry, it's incredibly important to be polite and courteous to your “guests,” but occasionally, a chance presents itself that can't be ignored.

Businesses fundamentally misunderstand how the average person approaches reviewing something. Unless you are a “Local Guide” on Google Reviews, you are not going to leave a review for a service unless it's a 1-star or a 5-star experience.