They aren't always right

There's no shortage of people who strut around like the whole universe revolves around them, and those people are mad annoying (especially if you work in the service industry). But it can be pretty hilarious when someone is entitled to their own detriment, or when choosing beggars get taxed extra for their rudeness. For example, when I used to bartend back in the day, I enjoyed being generous to customers for no reason. It felt good to improve some random stranger's day with a free drink or sma…

If you're an Anthony Bourdain fan, or have worked service, you may have seen this quote pop up during your internet travels: ‘You can always tell when a person has worked in a restaurant. There’s an empathy that can only be cultivated by those who’ve stood between a hungry mouth and a $28 pork chop, a special understanding of the way a bunch of motley misfits can be a family. Service industry work develops the “soft skills” recruiters talk about on LinkedIn — discipline, promptness, the ability…

Oh boy did that manager learn their lesson.

No airline struggles more during the holiday rush than Southwest Airlines, and no airline customer service handles it as poorly.

Pay people fairly

So hospitable

Serving is a thankless job. Often caught between a horrible boss breathing down their neck and a table of customers from hell, a server only has a paycheck and tips to look forward to. One redditor vented to r/antiwork about their sister's shady employer , who had the nerve to charge her $200 after her table decided to dine and dash. So, not only did she miss out on a good tip, but her job was putting her into debt. Redditors in the comment section were rightfully indignant, urging OP to report…

Just a coffee please

One of the worst customer interactions I've ever had was when I worked at a Chinese food place. A guy placing his order told me that his pregnant wife was allergic to sesame, and if she had any of it, she'd break out in hives. He also mentioned that this was her favorite restaurant. I noted the allergy on his order, but he kept calling the store, reminding us that there was to be no sesame in the meals. I reassured him that I had told the kitchen there was a sesame allergy for this order, and t…

It's important not to succumb to the sweet nectar of hubris. When we begin to think too much of ourselves, we invite the certainty that we will be made fool of.

On Christmas Day, customers usually have enough shame to not show up at a fast food place. They ask insecure questions about when the company lets the employees go home. When you deliver the sad news that you're working until closing, they retreat to their table to eat their McChicken with embarrassed expressions. Unfortunately, during Thanksgiving, customers have a lot less shame. They find it incredibly quirky to go to Popeyes for Thanksgiving instead of cooking a homemade meal. Working in fa…

We really should all just stay home.

Everybody had to get involved

Karen and “Sarah Jessica Barker” are at it again!

When this patient walked up to the receptionist to try and make an appointment they were told that appointments could be made over the phone only, so they whipped out their phone and called the doctor's office right in front of the receptionist. Bureaucracies are an inertant force and dealing with them can be like dredging sludge off the ocean floor. Their entire existence serves to slow penetration and discourage inquiries from advancing any further than they need to. In favor of the reception…