Everybody has had some experience working in customer service. I have almost exclusively worked in customer service roles until about a year ago. Throughout my career, I have dealt with a wide range of people, from really pleasant clients who have become close friends to customers who continue to haunt me in my dreams. Dealing with customers can be challenging. However, what do you do when you know for a fact that the customer is in the wrong? Do you follow the well-known mantra claiming that t…

Bold Stripes, Bright Stars, Brave Hearts.

Gotta go fast

Plus, TikTok's premier food reviewer calls out preferential treatment.

They don't have tater tot casseroles everywhere?

The customer isn't always right

He's a pumpkin spice girlie

It isn't hard to be polite

This ain't the time or the place

If you've ever worked in the food service industry , you certainly know the pain of customers coming in right minutes before closing. While it's still technically appropriate and enforced by management, the last thing you want after an eight-and-a-half-hour shift is to stick around an extra hour for a couple of customers. If you've never worked in hospitality, it's understandable that you might not understand the common decency of the appropriate window of hours of operation. But my personal be…

I love staying in hotels. There's something so fun and novel about living in a clean, liminal place that's not a home or an apartment for only a few days. It makes me feel like I'm starting anew. I love the complimentary breakfast, even if the eggs are super watery. I love the social awkwardness that comes with standing in an elevator with a bunch of strangers, shuffling around to stand in the right positions. I love going down to the lobby to get some snacks. If I could be Eloise and live at a…

Terrible management from start to finish

How is this meant to work

We've all worked jobs we had a particular distaste for, a place we dreaded stepping foot in, a manager's call we were apprehensive about getting. OP was working at a pizza place at the ripe old age of 18, earning $8.50 an hour, dealing with customers who were an absolute nightmare, and answering to a boss who should never have gotten a management role, to begin with. One night, a homeless man named Ricky entered the pizza store when OP was on shift, asking OP if there were any leftover pizzas t…

Karens have been around long before we labeled them as Karens. A lot of boomers don't like the Karen label (usually because they display some Karen tendencies themselves), but boomers can't deny that the term Karen serves a specific and useful linguistic function. There didn't use to be a concise word to describe an entitled, impatient, cruel, boomer white woman who drives everyone up the wall. The absolute worst thing about Karens is the self-centeredness they seem to all possess. They perceiv…

How do you do, fellow kids?