customer service

Photographer insists he knows more about eyes than his ophthalmologist, ends up spending €750 on prescription glasses that don't work: 'I know optics'

Jesse Kessenheimer

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Café boss forces customers to pay 75 cents for tap water, then nixes the policy when an employee makes him explain it to customers: 'My boss handles all questions about the water policy.'

Emmy Pratt

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Barista refuses to give free coffee to 'micro-influencer' during rush, she drags him on social media

JR Atkinson

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Customer gives restaurant worker $5000 tip, manager demands they split it between every employee: 'Am I selfish to want to object?'

Ally Perry

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Retail employee takes home customer's wallet, gets angry when coworker tells management: 'He planned to return it personally'

Ally Perry

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Man considers leaving 6-figure front desk job because he doesn't 'fit in' with wealthy environment: 'I just feel like I’m faking it all day'

JR Atkinson

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Guest gives dirty vacation rental three star rating, property owner tries to bill $640 for floor damage in retaliation: 'I'm not a difficult guest'

Ally Perry

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Client buys wedding photographer's domain after they refuse to provide the wedding photos and ignore them for months, uses it as last-attempt leverage: ‘They have one week to respond’

Bar Mor Hazut

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Client demands to stop her appointment at hair salon school after being stuck there for 8 hours, then refuses to pay for the half-done service: ‘The situation was extremely unprofessional’

Bar Mor Hazut

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Sushi restaurant regular treats every order like a high-stakes negotiation, dissecting each roll, ingredient, and price before settling on her original: ‘This lady is famous for asking (minimum) 10 questions’

Etai Eshet

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Remote job scolds employees for taking a 4-minute bathroom break, records employees' screens when their mouse doesn't move for 60 seconds: 'I am human, not a robot.'

Emmy Pratt

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Manager demands copywriter continue answering calls in old tech support role, faces payback when he changes company handbook: 'The marketing team do not have any interactions with customers'

Ally Perry

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Diner finds 2 hairs in soup, restaurant refuses to swap and only refund when she warns of bad review: 'Can I please have this bowl stay here so I know it's new?'

Ally Perry

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Customer refuses to pay crocheter for her work because she accidentally sent the payment to the wrong person, demands she give items to her anyway: 'I don't think I should just hand over the items since I wasn't paid.'

Emmy Pratt

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Restaurant manager takes server's $100 tip, gives them $16 back: 'I asked where the rest went and she said "pooled with everyone" but I was literally the only server working that section'

JR Atkinson

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‘I got here first, these are mine’: Karen mom tries to steal a 7-months-pregnant shopper's cookies from her cart, claiming "her kids need them more” for the school bake sale tomorrow

Jesse Kessenheimer

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