"We Hope That Helps" is the Customer Service That Facebook Pages Need

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Time to Shop at "John"

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An Underappreciated Good Feeling

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What's the Worst Customer Service You've Ever Received?

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Infuriating Service Call of the Day: Comcast Cancellation Request Gone Wrong

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The sad thing is that this is already 10 minutes into the conversation according to the caller:

This recording picks up roughly 10 minutes into the call, whereby my wife and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").
Comcast has since apologized and said they were "very embarrassed" by the situation.

Label Maker + Disgruntled Staff = This

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Cable Customer Service in a Nutshell

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