tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Manager calls out employee for using phone while on lunchbreak in company cafeteria: 'That's not a professional look'

Manager calls out employee for using phone while on lunchbreak in company cafeteria: 'That's not a professional look'

AI user posts 'ChatGPT Wrapped', claims she's spent 99 days in 2025 speaking to artificial intelligence: 'The concept of sending a chatbot over 2000 messages a day'

AI user posts 'ChatGPT Wrapped', claims she's spent 99 days in 2025 speaking to artificial intelligence: 'The concept of sending a chatbot over 2000 messages a day'

71-year-old manager refuses to retire, leaving 36-year-old employee of 5 years with no room to get a promotion: 'What am I supposed to do? Just wait until I’m 40 for my first promotion?'

71-year-old manager refuses to retire, leaving 36-year-old employee of 5 years with no room to get a promotion: 'What am I supposed to do? Just wait until I’m 40 for my first promotion?'

Funniest Cat Memes for Feline Fanatics

Funniest Cat Memes for Feline Fanatics

Traveler books a hostel expecting to meet new people but ends up in a chaotic dorm with loud guests, stolen items, and no rest in 24 hours: ‘I checked out early. No goodbye. No memories. Just exhaustion’

Traveler books a hostel expecting to meet new people but ends up in a chaotic dorm with loud guests, stolen items, and no rest in 24 hours: ‘I checked out early. No goodbye. No memories. Just exhaustion’

Workplace writes up employees for every time they call out of a shift, no matter how far in advance: 'In an industry that's hemorrhaging workforce, these threats seem pretty silly'

Workplace writes up employees for every time they call out of a shift, no matter how far in advance: 'In an industry that's hemorrhaging workforce, these threats seem pretty silly'

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