tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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60-year-old employee defies 33-year-old manager in refusal to return to office 2 days a week: 'She argues everyone is overwhelmed'

60-year-old employee defies 33-year-old manager in refusal to return to office 2 days a week: 'She argues everyone is overwhelmed'

Grandma refuses to watch grandkids over the summer after their mom makes one too many demands without a single thank you: ‘We are rewarding her bad behavior'

Grandma refuses to watch grandkids over the summer after their mom makes one too many demands without a single thank you: ‘We are rewarding her bad behavior'

Kids hire professional cleaners to prove their mom’s complaints have nothing to do with actual cleanliness: 'Mom was a spite cleaner'

Kids hire professional cleaners to prove their mom’s complaints have nothing to do with actual cleanliness: 'Mom was a spite cleaner'

24 Plant Based Memes for Vegans Handling “How Do you Replace Meat?” Questions Like a Champion

24 Plant Based Memes for Vegans Handling “How Do you Replace Meat?” Questions Like a Champion

Employee hands in notice, manager demands she write 100 page technical manual in her last 10 days: 'I have spent seven years building these processes'

Employee hands in notice, manager demands she write 100 page technical manual in her last 10 days: 'I have spent seven years building these processes'

15-year-old employee is fired after refusing to work a 14 hour shift with no break: 'I couldn't handle working 7am-9pm my first 2 days of having a real job'

15-year-old employee is fired after refusing to work a 14 hour shift with no break: 'I couldn't handle working 7am-9pm my first 2 days of having a real job'

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