tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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20-year-old gets offered hospitality job, turns it down because the pay is $10.50 an hour: 'The manager himself agreed it wasn't a livable wage'

20-year-old gets offered hospitality job, turns it down because the pay is $10.50 an hour: 'The manager himself agreed it wasn't a livable wage'

Employee refuses to correct her overly confident coworker before she presented her outdated business proposal to the senior leadership: 'She said teammates are supposed to look out for each other.'

Employee refuses to correct her overly confident coworker before she presented her outdated business proposal to the senior leadership: 'She said teammates are supposed to look out for each other.'

Tech coworkers are up for promotion at the same time, male colleague insists he'll quit if female colleague gets promotion: 'He demands praise for completing the most basic tasks'

Tech coworkers are up for promotion at the same time, male colleague insists he'll quit if female colleague gets promotion: 'He demands praise for completing the most basic tasks'

Hardworking 19-year-old refuses to give ½ of her savings to her family after her mom outs that she has $4000 in the bank: ‘I was saving that money in case I move out’

Hardworking 19-year-old refuses to give ½ of her savings to her family after her mom outs that she has $4000 in the bank: ‘I was saving that money in case I move out’

Mom takes credit card from 21-year-old daughter and runs up $1300 balance, gives it to a friend without her knowledge: 'On my card due date, my mom sends me $250 which is not even half of the money she spent'

Mom takes credit card from 21-year-old daughter and runs up $1300 balance, gives it to a friend without her knowledge: 'On my card due date, my mom sends me $250 which is not even half of the money she spent'

17-year-old moves in with his grandparents because he doesn't want to follow his dad's girlfriend's rules: 'I told her she's not my parent and she doesn't get to demand respect.'

17-year-old moves in with his grandparents because he doesn't want to follow his dad's girlfriend's rules: 'I told her she's not my parent and she doesn't get to demand respect.'

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