tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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34-year-old sibling refuses to give money to family of 35 people after all 7 sisters and brothers demand financial help: ‘My salary will not make a dent in all their needs’

34-year-old sibling refuses to give money to family of 35 people after all 7 sisters and brothers demand financial help: ‘My salary will not make a dent in all their needs’

25-year-old consultant proposes managers should be no older than 37-years-old, and partners should be no more than 50-years-old: 'I’ve noticed a significant drop in the energy required to keep up.'

25-year-old consultant proposes managers should be no older than 37-years-old, and partners should be no more than 50-years-old: 'I’ve noticed a significant drop in the energy required to keep up.'

Boss constantly schedules 18-year-old high school student for 10 AM weekday shifts: 'They scheduled me on my Prom night, which I crossed off my availability last month.'

Boss constantly schedules 18-year-old high school student for 10 AM weekday shifts: 'They scheduled me on my Prom night, which I crossed off my availability last month.'

Boss writes employee up for being 2 minutes late, even though she stays late at work every day: 'I never get paid overtime for it.'

Boss writes employee up for being 2 minutes late, even though she stays late at work every day: 'I never get paid overtime for it.'

3-year-old girl and her mom share a magical Harry Potter moment in the park when the local teens play along with a wholesome bit: 'She got a glimpse of real magic'

3-year-old girl and her mom share a magical Harry Potter moment in the park when the local teens play along with a wholesome bit: 'She got a glimpse of real magic'

18-year-old refuses to invite her dad to her graduation because he moved 20 hours away when she was 5, and prioritized his stepdaughter her whole childhood: 'He should just go back to acting like I'm not his daughter.'

18-year-old refuses to invite her dad to her graduation because he moved 20 hours away when she was 5, and prioritized his stepdaughter her whole childhood: 'He should just go back to acting like I'm not his daughter.'

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