tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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'My emails become unnoticed by the manager': Manager claims employee isn't doing enough work because their work gets lost under coworker's mountains of updates

'My emails become unnoticed by the manager': Manager claims employee isn't doing enough work because their work gets lost under coworker's mountains of updates

23 Baffling Design Choices Found in the Wild

23 Baffling Design Choices Found in the Wild

Boss agrees to let employee work from home after 3 PM daily, boss's daughter gets annoyed when she challenges her on it: 'She has no authority'

Boss agrees to let employee work from home after 3 PM daily, boss's daughter gets annoyed when she challenges her on it: 'She has no authority'

Wealthy siblings try to pressure their older sister into surpassing her budget for group trip to Europe, she refuses to budge: ‘They all felt that they were subsidizing me’

Wealthy siblings try to pressure their older sister into surpassing her budget for group trip to Europe, she refuses to budge: ‘They all felt that they were subsidizing me’

Mom insists her 20-year-old daughter living at home share her finances with her, lectures her on her spending: 'You want freedom to spend your money without your mom's meddling? Move out.'

Mom insists her 20-year-old daughter living at home share her finances with her, lectures her on her spending: 'You want freedom to spend your money without your mom's meddling? Move out.'

Dad loses home due to poor financial decisions and pressures adult daughter to house him, but refuses to give up his risky business practices: ‘I have reached my limit’

Dad loses home due to poor financial decisions and pressures adult daughter to house him, but refuses to give up his risky business practices: ‘I have reached my limit’

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