tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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50-year-old father expects his four adult children to help him raise a newborn baby, whom he intends to gain custody of: ‘We all have our own lives going on’

50-year-old father expects his four adult children to help him raise a newborn baby, whom he intends to gain custody of: ‘We all have our own lives going on’

16-year-old refuses to move back in with her widower dad after he abandoned her for stepmom and step-siblings: 'My aunt is a way better parent than my dad was.'

16-year-old refuses to move back in with her widower dad after he abandoned her for stepmom and step-siblings: 'My aunt is a way better parent than my dad was.'

Homeowner lets her parents, brother, brother's girlfriend, and nephew live in her basement, parents demand she let her brother's family move upstairs: 'I work from home as a therapist and see clients upstairs.'

Homeowner lets her parents, brother, brother's girlfriend, and nephew live in her basement, parents demand she let her brother's family move upstairs: 'I work from home as a therapist and see clients upstairs.'

Tolkien Tuesday: The Best Lord of the Rings Memes This Week

Tolkien Tuesday: The Best Lord of the Rings Memes This Week

Employer calls employee's emergency contact to ask if he can come into work: 'Employer just called my mom to ask if I'd come in, because I didn't answer. I'm 30 years old.'

Employer calls employee's emergency contact to ask if he can come into work: 'Employer just called my mom to ask if I'd come in, because I didn't answer. I'm 30 years old.'

Boss denies raise to $15/hr worker, immediately starts criticizing them when they ask: 'They forced you out. They were calling your bluff'

Boss denies raise to $15/hr worker, immediately starts criticizing them when they ask: 'They forced you out. They were calling your bluff'

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