tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Job rescinds their offer to prospective employee after they inquired about time off: 'Your request for planned time off raised concerns regarding alignment with our current expectations'

Job rescinds their offer to prospective employee after they inquired about time off: 'Your request for planned time off raised concerns regarding alignment with our current expectations'

50-year-old father expects his four adult children to help him raise a newborn baby, whom he intends to gain custody of: ‘We all have our own lives going on’

50-year-old father expects his four adult children to help him raise a newborn baby, whom he intends to gain custody of: ‘We all have our own lives going on’

Roommates move out of apartment, receive invoice for $10k of renovations 3 months later: 'I don't believe we are responsible'

Roommates move out of apartment, receive invoice for $10k of renovations 3 months later: 'I don't believe we are responsible'

Husband allows niece to take his wife's souvenir Sanrio coloring book from Japan, she demands it back: ‘[He] said I was petty and childish’

Husband allows niece to take his wife's souvenir Sanrio coloring book from Japan, she demands it back: ‘[He] said I was petty and childish’

Job applicant gets rejected for role, faces criticism for being try-hard in HR interview feedback: 'Our team values authenticity'

Job applicant gets rejected for role, faces criticism for being try-hard in HR interview feedback: 'Our team values authenticity'

Parents buy their lazy 36-year-old son a house, refuse to help hardworking 34-year-old daughter with finances: 'I'm working 60-80 hour weeks, living with my partner in a small 1 bedroom apartment.'

Parents buy their lazy 36-year-old son a house, refuse to help hardworking 34-year-old daughter with finances: 'I'm working 60-80 hour weeks, living with my partner in a small 1 bedroom apartment.'

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