tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Professional photographer does her brother's catering company's marketing for free until he jokes that her career isn't “real" at a party; so she sends him an invoice: ‘I have clients who pay me very well for what I give him for free’

Professional photographer does her brother's catering company's marketing for free until he jokes that her career isn't “real" at a party; so she sends him an invoice: ‘I have clients who pay me very well for what I give him for free’

24 Magical Sunsets From Around the World That Don’t Feel Real

24 Magical Sunsets From Around the World That Don’t Feel Real

Mom scolds 17-year-old daughter for buying ice cream with her own money when the rest of the family is on a diet: 'They’re all overweight, I’m not.'

Mom scolds 17-year-old daughter for buying ice cream with her own money when the rest of the family is on a diet: 'They’re all overweight, I’m not.'

Widow refuses to let her 17 and 22-year-old sons call their stepdad of 15 years their 'dad': 'My late husband's worst fear was they would grow up without him and forget him.'

Widow refuses to let her 17 and 22-year-old sons call their stepdad of 15 years their 'dad': 'My late husband's worst fear was they would grow up without him and forget him.'

Overworked employee puts in 3 month notice at job of 4 years, manager tries to guilt her into staying in the job: 'It is not about finances, just about morals'

Overworked employee puts in 3 month notice at job of 4 years, manager tries to guilt her into staying in the job: 'It is not about finances, just about morals'

Older sister defends her 13-year-old brother when he sets boundaries with a toxic friend, even when the boy's mom comes over unannounced to complain: 'That kid's mom can't accept [it]'

Older sister defends her 13-year-old brother when he sets boundaries with a toxic friend, even when the boy's mom comes over unannounced to complain: 'That kid's mom can't accept [it]'

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