tales from the front desk

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‘Anything of yours belongs to the hotel while you’re on duty’: Entitled Karen throws fit after hotel employee refuses to hand over personal phone charger she insisted she was “allowed” to use

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

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'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

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‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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School District Forces Teacher to Pass Senior Student Who Has Missed 49 out of 83 Classes and Earned Zeros on Most Quizzes

School District Forces Teacher to Pass Senior Student Who Has Missed 49 out of 83 Classes and Earned Zeros on Most Quizzes

Tolkien Tuesday: The Best Lord of the Rings Memes This Week

Tolkien Tuesday: The Best Lord of the Rings Memes This Week

Manager Skips Work After Co-manager Insists They Buy 3 $60 Cakes for Coworker Birthdays and Split the Cost Between Them

Manager Skips Work After Co-manager Insists They Buy 3 $60 Cakes for Coworker Birthdays and Split the Cost Between Them

Manager scolds employee for leaving work early to pick up her sick 3-year-old son from daycare: 'He said I could have at least waited until a break.'

Manager scolds employee for leaving work early to pick up her sick 3-year-old son from daycare: 'He said I could have at least waited until a break.'

Hiring manager schedules final interview during working hours, protests when job applicant can't attend: 'We value dedication here'

Hiring manager schedules final interview during working hours, protests when job applicant can't attend: 'We value dedication here'

Friend organizes 7 person vacation yearly, considers giving up due to group complaints: 'But you're so good at it'

Friend organizes 7 person vacation yearly, considers giving up due to group complaints: 'But you're so good at it'

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