tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Homeowner refuses to let her homeless 31-year-old brother move into her house after he trashed it and refused to pay bills the first time he lived there: 'I can't handle that stress and damage again.'

Homeowner refuses to let her homeless 31-year-old brother move into her house after he trashed it and refused to pay bills the first time he lived there: 'I can't handle that stress and damage again.'

Man stands up to mooching cousin after she moves to his city and treats his apartment like her own for months: ‘She can’t just treat my home like a hotel’

Man stands up to mooching cousin after she moves to his city and treats his apartment like her own for months: ‘She can’t just treat my home like a hotel’

Recent college graduate gets job while living with parents, protests when they demand most of his income: 'I'm cutting everything I can'

Recent college graduate gets job while living with parents, protests when they demand most of his income: 'I'm cutting everything I can'

'I'm a Grinch and I'm not sorry': Grandparents purchase VIP holiday tickets for family, then gives them to strangers after ex daughter-in-law tries to hijack the event to impress her new in-laws

'I'm a Grinch and I'm not sorry': Grandparents purchase VIP holiday tickets for family, then gives them to strangers after ex daughter-in-law tries to hijack the event to impress her new in-laws

‘You’re doing the best you can mom and dad!': Parenting laughs and woes for witty mothers and fathers (December 27, 2025)

‘You’re doing the best you can mom and dad!': Parenting laughs and woes for witty mothers and fathers (December 27, 2025)

Boss reprimands employee for not being 'excited enough,' suggest they smile and laugh more: 'I asked what am I doing specifically wrong and they didn't have anything to say'

Boss reprimands employee for not being 'excited enough,' suggest they smile and laugh more: 'I asked what am I doing specifically wrong and they didn't have anything to say'

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