tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Employee doesn't show up for work for 3 weeks straight, all they get is a polite call asking them to return: 'Sounds like a pretty chill place to work'

Employee doesn't show up for work for 3 weeks straight, all they get is a polite call asking them to return: 'Sounds like a pretty chill place to work'

28-year-old cuts off financial support to his parents after 3 years of paying and putting his own life on hold: ‘I’ve been living paycheck to paycheck just to keep up with helping them’

28-year-old cuts off financial support to his parents after 3 years of paying and putting his own life on hold: ‘I’ve been living paycheck to paycheck just to keep up with helping them’

Company fires the best manager for standing up for his team, asks his team to give the company honest feedback: 'They stress honesty and open communication, but those things got their top employee fired.'

Company fires the best manager for standing up for his team, asks his team to give the company honest feedback: 'They stress honesty and open communication, but those things got their top employee fired.'

21 Birthday Cake Ideas So Beautiful Your Wish Might Come True

21 Birthday Cake Ideas So Beautiful Your Wish Might Come True

Retired couple allow 6 and 9-year-old neighbors to use swimming pool, end the arrangement when mom requests to host daughter's birthday party there: 'They need to consider getting one of their own'

Retired couple allow 6 and 9-year-old neighbors to use swimming pool, end the arrangement when mom requests to host daughter's birthday party there: 'They need to consider getting one of their own'

Employee works from home, landlord tries to charge them $200/month commercial usage fee: 'I literally just sit there'

Employee works from home, landlord tries to charge them $200/month commercial usage fee: 'I literally just sit there'

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