tales from the front desk

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‘Anything of yours belongs to the hotel while you’re on duty’: Entitled Karen throws fit after hotel employee refuses to hand over personal phone charger she insisted she was “allowed” to use

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

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'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

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‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Family forgets 18-year-old daughter's birthday, quickly purchase a cake at 11pm and laugh in her face

Family forgets 18-year-old daughter's birthday, quickly purchase a cake at 11pm and laugh in her face

Estranged grandparents offer to take 10, 8, and 6-year-old on Disneyland vacation, daughter-in-law refuses because she can't join them: 'I can’t fathom the thought of making these magical memories without me'

Estranged grandparents offer to take 10, 8, and 6-year-old on Disneyland vacation, daughter-in-law refuses because she can't join them: 'I can’t fathom the thought of making these magical memories without me'

Tolkien Tuesday: The Best Lord of the Rings Memes This Week

Tolkien Tuesday: The Best Lord of the Rings Memes This Week

'Asynchronous' boss continually pings employee all day, gets offended when they take more than 5 seconds to respond

'Asynchronous' boss continually pings employee all day, gets offended when they take more than 5 seconds to respond

Someone sent these 27 texts and we have so many questions: a collection of the truly unhinged text messages we need to read

Someone sent these 27 texts and we have so many questions: a collection of the truly unhinged text messages we need to read

Working mom sparks parenting debate when her entitled 27-year-old daughter demands a ride to her overnight job for over a year: ‘Now I am the taxi to work and back’

Working mom sparks parenting debate when her entitled 27-year-old daughter demands a ride to her overnight job for over a year: ‘Now I am the taxi to work and back’

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