tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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High school student confronts teacher after they give her the lowest grade on a group project she did all the work for: ‘I should've gotten the grade I deserved’

High school student confronts teacher after they give her the lowest grade on a group project she did all the work for: ‘I should've gotten the grade I deserved’

Dad loses home due to poor financial decisions and pressures adult daughter to house him, but refuses to give up his risky business practices: ‘I have reached my limit’

Dad loses home due to poor financial decisions and pressures adult daughter to house him, but refuses to give up his risky business practices: ‘I have reached my limit’

Tolkien Tuesday: The Best Lord of the Rings Memes This Week

Tolkien Tuesday: The Best Lord of the Rings Memes This Week

24-year-old left financially unstable while her family bankrolled her brother grows up to make over $240k, has no mercy in saying ‘no’ when parents ask for money: ‘I closed the door while she was still on my porch.’

24-year-old left financially unstable while her family bankrolled her brother grows up to make over $240k, has no mercy in saying ‘no’ when parents ask for money: ‘I closed the door while she was still on my porch.’

24-year-old girlfriend insists boyfriend clean the house on top of working 2 jobs and paying all the bills: 'The only money she receives comes from her parents'

24-year-old girlfriend insists boyfriend clean the house on top of working 2 jobs and paying all the bills: 'The only money she receives comes from her parents'

Boss asks employee making $62K to front $2300 for a business trip, calls him broke because he can't afford it: 'You need to plan better and have an emergency fund.'

Boss asks employee making $62K to front $2300 for a business trip, calls him broke because he can't afford it: 'You need to plan better and have an emergency fund.'

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