tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Employee walks out of job of 9 years after they eliminated their position and reassigned them with no training: 'They gave me only busy work and never trained me'

Employee walks out of job of 9 years after they eliminated their position and reassigned them with no training: 'They gave me only busy work and never trained me'

Company gives employee a 20¢ cost of living adjustment after 5 years of dedicated service: 'Their reason? They needed to pay the C-suite more'

Company gives employee a 20¢ cost of living adjustment after 5 years of dedicated service: 'Their reason? They needed to pay the C-suite more'

Sister contacts adopted sibling's bio mom against her wishes, bio mom asks her for money instead of a relationship: ‘You don't get to give me away and then think I owe you something’

Sister contacts adopted sibling's bio mom against her wishes, bio mom asks her for money instead of a relationship: ‘You don't get to give me away and then think I owe you something’

Mom brings 2-year-old on mom friend's childfree vacation, gets annoyed when she doesn't want to babysit: 'I just want a break'

Mom brings 2-year-old on mom friend's childfree vacation, gets annoyed when she doesn't want to babysit: 'I just want a break'

Cousins make unannounced 15 day visit with 8-year-old and 4-year-old kids, get offended when they are forbidden from coming back: 'I'm furious on my mom's behalf'

Cousins make unannounced 15 day visit with 8-year-old and 4-year-old kids, get offended when they are forbidden from coming back: 'I'm furious on my mom's behalf'

17-year-old moves in with his grandparents because he doesn't want to follow his dad's girlfriend's rules: 'I told her she's not my parent and she doesn't get to demand respect.'

17-year-old moves in with his grandparents because he doesn't want to follow his dad's girlfriend's rules: 'I told her she's not my parent and she doesn't get to demand respect.'

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