tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Lazy employee delegates all her tasks to coworker, manager announces he will stop assigning her work: 'I've become her unpaid assistant'

Lazy employee delegates all her tasks to coworker, manager announces he will stop assigning her work: 'I've become her unpaid assistant'

Stepdad constantly brings 6-year-old stepdaughter to his 29-year-old friend's house, even after he told him she's not welcome: 'We don’t want kids in our home.'

Stepdad constantly brings 6-year-old stepdaughter to his 29-year-old friend's house, even after he told him she's not welcome: 'We don’t want kids in our home.'

Manager puts employee on a performance improvement plan after they write a date in the wrong format: 'They're just looking for an excuse to fire you'

Manager puts employee on a performance improvement plan after they write a date in the wrong format: 'They're just looking for an excuse to fire you'

'I’m not going to wake up at 8am just to make sure someone doesn’t need their shift covered that day': Coworker sets boundaries with colleagues, they call her out for not covering on her day off

'I’m not going to wake up at 8am just to make sure someone doesn’t need their shift covered that day': Coworker sets boundaries with colleagues, they call her out for not covering on her day off

Employee builds app to track how many times coworker says 'circling back' in meetings: 'Recently [he said it] 23 times in a 56 minute sync'

Employee builds app to track how many times coworker says 'circling back' in meetings: 'Recently [he said it] 23 times in a 56 minute sync'

Mom visits son at work, gets annoyed when he tells her to stop telling coworkers embarrassing childhood stories: 'My coworkers thought it was hilarious'

Mom visits son at work, gets annoyed when he tells her to stop telling coworkers embarrassing childhood stories: 'My coworkers thought it was hilarious'

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