tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Job applicant ends Zoom call after recruiter calls their salary expectations 'cute': 'We expect 50-hour weeks, but the base rate is non-negotiable'

Job applicant ends Zoom call after recruiter calls their salary expectations 'cute': 'We expect 50-hour weeks, but the base rate is non-negotiable'

Stepmom pressures her 35-year-old stepdaughter, who has a 4 and 8-year-old, to bring her 9-year-old half-brother on her family trip to Paris: 'Jake is not my responsibility and never will be.'

Stepmom pressures her 35-year-old stepdaughter, who has a 4 and 8-year-old, to bring her 9-year-old half-brother on her family trip to Paris: 'Jake is not my responsibility and never will be.'

Landlord replaces all physical keys with a 'smart app,' charges tenants a monthly $15 tech fee to cover the cost: 'It is literally a subscription service just to enter my own home'

Landlord replaces all physical keys with a 'smart app,' charges tenants a monthly $15 tech fee to cover the cost: 'It is literally a subscription service just to enter my own home'

Software engineer working 70 hours a week quits after his manager berates him for not working at 7 PM on a Saturday: 'My parents think I lost my mind, but for the first time in a long time, my chest feels light.'

Software engineer working 70 hours a week quits after his manager berates him for not working at 7 PM on a Saturday: 'My parents think I lost my mind, but for the first time in a long time, my chest feels light.'

Employee requests $10k raise in line with colleagues, gets reprimanded by HR for finishing work early instead: 'I'm working Sunday at 10 PM'

Employee requests $10k raise in line with colleagues, gets reprimanded by HR for finishing work early instead: 'I'm working Sunday at 10 PM'

Retail employee takes home customer's wallet, gets angry when coworker tells management: 'He planned to return it personally'

Retail employee takes home customer's wallet, gets angry when coworker tells management: 'He planned to return it personally'

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