tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Dad shows up to 22-year-old's retail shift, demands manager move him from closing shifts: 'He knows how tiring night shifts can be'

Dad shows up to 22-year-old's retail shift, demands manager move him from closing shifts: 'He knows how tiring night shifts can be'

Warehouse forbids employees from wearing any colors that aren't gray, black, white, blue, red or tan: 'I'm not sure they even know their basic colors'

Warehouse forbids employees from wearing any colors that aren't gray, black, white, blue, red or tan: 'I'm not sure they even know their basic colors'

14-year-old tells her uncle she doesn't want to be like his 10, 14, and 16-year-old homeschooled kids: 'I don’t know if his kids are even gonna be able to go to college.'

14-year-old tells her uncle she doesn't want to be like his 10, 14, and 16-year-old homeschooled kids: 'I don’t know if his kids are even gonna be able to go to college.'

Aunt books family vacation without telling anyone, niece frets about cancelling for a work trip: 'Each family unit owes $310'

Aunt books family vacation without telling anyone, niece frets about cancelling for a work trip: 'Each family unit owes $310'

17-year-old refuses to give his gaming PC to his 13-year-old cousin after his aunt asked him to: 'He’d appreciate it more.'

17-year-old refuses to give his gaming PC to his 13-year-old cousin after his aunt asked him to: 'He’d appreciate it more.'

Company forces hardworking remote employee to return to the office; employee does half as much work in the office as he did when working from home: 'I probably put 10-12 hours of work in per day, because I could squeeze it in anywhere.'

Company forces hardworking remote employee to return to the office; employee does half as much work in the office as he did when working from home: 'I probably put 10-12 hours of work in per day, because I could squeeze it in anywhere.'

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