tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Employee refuses to correct her overly confident coworker before she presented her outdated business proposal to the senior leadership: 'She said teammates are supposed to look out for each other.'

Employee refuses to correct her overly confident coworker before she presented her outdated business proposal to the senior leadership: 'She said teammates are supposed to look out for each other.'

Daughter refuses to help retired parents with another cash‑out refinance after years of paying their bills and cleaning up their bad financial decisions while they keep taking expensive yearly trips they cannot afford

Daughter refuses to help retired parents with another cash‑out refinance after years of paying their bills and cleaning up their bad financial decisions while they keep taking expensive yearly trips they cannot afford

Coworker threatens to report colleague to HR after a friend brings them coffee at work: 'They received an email from an unnamed employee who felt I might have received more than a coffee'

Coworker threatens to report colleague to HR after a friend brings them coffee at work: 'They received an email from an unnamed employee who felt I might have received more than a coffee'

Mom takes credit card from 21-year-old daughter and runs up $1300 balance, gives it to a friend without her knowledge: 'On my card due date, my mom sends me $250 which is not even half of the money she spent'

Mom takes credit card from 21-year-old daughter and runs up $1300 balance, gives it to a friend without her knowledge: 'On my card due date, my mom sends me $250 which is not even half of the money she spent'

Corporate employee refuses to attend a Saturday meeting because it conflicts with his part-time job, supervisor issues a warning: 'This is not okay. No excuse.'

Corporate employee refuses to attend a Saturday meeting because it conflicts with his part-time job, supervisor issues a warning: 'This is not okay. No excuse.'

Government employee makes $33 an hour, manager insists it should be $10 instead: 'The department head makes $130k a year'

Government employee makes $33 an hour, manager insists it should be $10 instead: 'The department head makes $130k a year'

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