tales from the front desk

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Hotel manager fires employee for refusing to allow a 16-year-old employee to work 15 hours straight: 'The 16-year-old had been working since 7 AM and from 3 PM to 11 PM the night before.'

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

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‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

‘You saved my wedding…’: Hotel clerk turns into therapist when approached by bride with cold feet the night before her wedding

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

‘Where there’s a will, there’s a way’: Determined Guest Attempts to Break Into Room to Recover Lost Bag After Being Refused Entry by Hotel Employee

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'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

'Can't say I didn't warn you...': Demanding Guest Gets Removed From Hotel Premises After Testing the Front Desk Clerk’s Patience

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

Hotel Guest Demands VIP Service After She Messed Up Her Own Hotel Reservation, Gets Car Stolen Instead

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Homeowners park on their driveway to block entitled neighbors from parking on their property: 'We shouldn’t have to ask them 3 times in a month not to park at our house.'

Homeowners park on their driveway to block entitled neighbors from parking on their property: 'We shouldn’t have to ask them 3 times in a month not to park at our house.'

Manager demands convenience store employee works 14 hour shifts when coworkers don't show up: 'My manager is asleep by 6 PM'

Manager demands convenience store employee works 14 hour shifts when coworkers don't show up: 'My manager is asleep by 6 PM'

Landlord invents 'biology fee,' charges tenant $5/month per houseplant: 'This building is already a crumbling mess'

Landlord invents 'biology fee,' charges tenant $5/month per houseplant: 'This building is already a crumbling mess'

Tampa Guy sells his grandfather's Seiko watch $1,200 on eBay, the buyer swaps it for a fake, and gets a full refund despite perfect documentation

Tampa Guy sells his grandfather's Seiko watch $1,200 on eBay, the buyer swaps it for a fake, and gets a full refund despite perfect documentation

New hire eats carnivore diet, faces grilling from coworkers: 'Whatever he's trying to do clearly isn't working'

New hire eats carnivore diet, faces grilling from coworkers: 'Whatever he's trying to do clearly isn't working'

Cashier walks off the job after new manager fires assistant manager of 2 years with no explanation: 'It's not a group discussion it's a corporate decision'

Cashier walks off the job after new manager fires assistant manager of 2 years with no explanation: 'It's not a group discussion it's a corporate decision'

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