Don't bargain with a gift

Interviewing for a job is one of the most nerve-racking experiences we all must go through. Having to sell yourself to a stranger on the spot is not something that most of us are comfortable with. You come with your talking points, ready to run through your work history and share your skills, and you hope that nerves don't overtake you when you get there. Unless you're a psycho, the commute to the interview is most likely an unpleasant experience, full of anticipation and anxiety. So when you f…

Common sense is not that common in this company

This isn't a hotel, it's my house

Hotels for the win

Anyone with half a brain would know that you can't just pick trees out of the ground like a flower when you feel like it. They have roots, they're big, and they are heavy. Plus, they change with the seasons, and sure, they're prettiest when they bloom, but life isn't always pretty. Get used to it. One woman was absolutely aghast when arriving at a hotel whose trees had no leaves on them. Imagine, the horrors! How could it be that the leaves fell off? Anyway, this woman told the hotel clerk that…

Working in the hospitality industry can be challenging. There are a lot of factors to take into account, in addition to the long hours, entitled guests, and constant barrage of unreasonable requests. The story that follows is an account of a frustrated front desk clerk. A woman approached the Original Poster (OP) while she was working the night shift. She stormed into the hotel and insisted on being checked in right away. But not long after she arrived, OP recognized that the woman in front of…

Not all heroes wear capes

In front of his family too!

Just Google it.

It ain't easy

Some people dream of this

This is a job for the Treasury Secretary of the United States

Being a customer service representative is not always an easy or enjoyable job. What is the hardest part, you ask? One instance that springs to mind is having to tell clients 'no', which usually leads them to feel upset and frustrated. The story below is an account of a frustrated front desk clerk. As usual, OP was at the front desk when she received a call from someone claiming to have checked out earlier but to have forgotten his suitcase. At first, OP informs the man that the housekeeper has…

It's hard work

As they say, ‘What goes around, comes around'. The way you treat those around you serves as a glimpse into the future because, eventually—perhaps not today or tomorrow—that is how you will also be treated. The story that follows is an excellent example of how Karma never lets us down. OP works as a front desk agent in a high-end hotel. She was working the morning shift this particular weekend when an entitled guest walked into the hotel. OP knew the woman would be in trouble as soon as she set…