hospitality

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A female customer smiles and looks down at a fast food cash register with another customer waiting behind her.

'I feel like we were best friends in another life': Wholesome stories from customer service that show it's nice to be nice

A close-up of a table with a hotel breakfast, including a basket of pastries, cups of coffee and juice, and plates with pancakes, waffles, and salad on them

Hotel employee gives guest free breakfast coupons, she complains that breakfast isn't free: 'What exactly is the issue?'

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A woman in a white uniform ladles chocolate onto a waffle

Full-time hospitality employee demands part-time colleague covers shift so she can be with 2-year-old, gets annoyed when she refuses: 'I'm so worried my daughter is alone'

A male server holding a tablet speaks to a couple sitting at a table

Restaurant employee forgets to request time off for proposal, gets annoyed when coworkers won't swap shifts with him: 'He ended up proposing in the parking lot'

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Son works for parents' hospitality business, gets upset when he is fired for starting similar business without telling them: 'We were down to our last $1'

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Couple constantly hosts family holidays where in-laws never pitch in or help clean, husband draws a line in the sand: 'They show up empty handed every single time'

a young female hospitality worker in uniform stands behind a bar, holding an open menu and looking to the side

20-year-old gets offered hospitality job, turns it down because the pay is $10.50 an hour: 'The manager himself agreed it wasn't a livable wage'

coffee shop employee hospitality manager work coworkers cafe entitled people Coworkers - 44099333

Coffee shop employee denounces colleague for forgetting online order, gets offended when she refuses to take the blame: 'I didn't think it was fair'

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workplace, work, secrets, industry, hospitality, insurance, askreddit, reddit thread, reddit

'The markup on eyeglass frames is 300%': The unexpected secrets that make different industries work

‘Tony, you did a fantastic job’: Coworkers at a Utah hotel call out and leave trainee alone at the front desk, understanding guests show empathy and help him excel

‘Tony, you did a fantastic job’: Coworkers at a Utah hotel call out and leave trainee alone at the front desk, understanding guests show empathy and help him excel

Elna McHilderson

salary, restaurant, hospitality, entitled people, entitled people karma

Restaurant manager quits after owners propose halving salary from $1800 a week to $900: 'I have been working there 12 years, I ran their business'

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'Has this person not ever stayed in a hotel room?': Entitled hotel guest tries to check in at 3 AM the day of his booking, doesn't realize why they can't take him

customer support, customer service, hotel guest, hotel, hospitality, customers, customer, hotel employee, hotel staff, hotel room, hotels, hotel clerk, receptionist, guests, guest

Hotel guest snaps at receptionist after she messes up his room assignment 3 times in a row: 'The third room wasn’t even cleaned yet—there were towels on the floor and an unmade bed'

hospitality, bar, bartender, payment, money, tips, tipping, twitter, tiktok, controversy

Bartender causes controversy by adding 20% tip to all unclosed tabs at end of shift: 'I'm not sure that's legal'

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'You get more with sugar than you do with salt': Flight attendant gives another passenger a row to himself after a Karen blatantly disrespects her and tries to claim it first

'You get more with sugar than you do with salt': Flight attendant gives another passenger a row to himself after a Karen blatantly disrespects her and tries to claim it first

Elna McHilderson

customer service, service industry, working, job, hospitality, retail, food service, fast food, crazy people, wtf, entitled people, entitled customers

'A woman said if I gave her regular instead of decaf she was gonna make a voodoo doll of me': 20+ Service workers reveal their worst customer horror stories