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'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

'That sounds like a you problem...': Hotel Cancels Guest’s Reservation After They Don’t Confirm Booking, Guest Demands to Be Checked In Anyway

Working in the hospitality industry can be challenging. There are a lot of factors to take into account, in addition to the long hours, entitled guests, and constant barrage of unreasonable requests. The story that follows is an account of a frustrated front desk clerk. A woman approached the Original Poster (OP) while she was working the night shift. She stormed into the hotel and insisted on being checked in right away. But not long after she arrived, OP recognized that the woman in front of…
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‘Pay first, then leave’: Server Catches Wind of Family’s Sly Attempt to Dine and Dash, Doesn’t Leave Their Side Until They Pay Their $200 Dollar Bill

‘Pay first, then leave’: Server Catches Wind of Family’s Sly Attempt to Dine and Dash, Doesn’t Leave Their Side Until They Pay Their $200 Dollar Bill

Work in the food sector is never simple. It's more challenging, though, to work in the food industry with clients who are trying to score free meals. The story below is an account of a puzzled server. The Original Poster (OP) is a server at a local restaurant. As we all know by now, working in customer service has its challenges, but nothing could have prepared OP for the day when a family would attempt to score a free meal. The savvy family came up with a sly scheme to divert the attention of…
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customer service, service industry, working, job, hospitality, retail, food service, fast food, crazy people, wtf, entitled people, entitled customers

'A woman said if I gave her regular instead of decaf she was gonna make a voodoo doll of me': 20+ Service workers reveal their worst customer horror stories

The public need help
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'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

'Ma'am, you do know Google is free right?': Hotel clerk gets fed up with demanding guest who expects clerk to be an encyclopedia

Just Google it.
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‘She spoiled everything, so I spoiled right back’: To get back at her entitled co-worker, woman decides to spoil the ending of her favorite book

‘She spoiled everything, so I did too’: To get back at her entitled co-worker, woman decides to spoil the ending of her favorite book

Spoilers ahead...
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Funny memes for restaurant workers, front and back of house

Restaurant Worker Memes For Front and Back of House

I've met a lot of people in my life who have scoffed at restaurant workers and bartenders . “Get a real job," they say, with contempt. The reality is, however, that restaurant and bartending work are often more stressful and physical than what any average desk jockey is up against during their nine-to-five gigs. Sure, in both cases, people can enjoy some free coffee and banter but the act of dealing with e ntitled customers , complicated orders, and an unorthodox work schedule are not for the f…
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