Via Patty Mayo
Big Mammas and Pappas Pizza decided to let Patty Mayo provide terrible customer service in the name of a "prank." What exactly makes this a prank is unclear, but it sure is infuriating to watch.
I miss lemon party.
customer service
On Facebook, customers sometimes get angry. Really angry. When that happens, it's necessary to call in the big guns. Enter, We Hope That Helps, the customer service agency that doesn't take s**t from anybody. To customers everywhere: you'll take your product and like it.
Via Ryan Block
The sad thing is that this is already 10 minutes into the conversation according to the caller:
This recording picks up roughly 10 minutes into the call, whereby my wife and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").Comcast has since apologized and said they were "very embarrassed" by the situation.
