customer service

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"We Hope That Helps" is the Customer Service That Facebook Pages Need

On Facebook, customers sometimes get angry. Really angry. When that happens, it's necessary to call in the big guns. Enter, We Hope That Helps, the customer service agency that doesn't take s**t from anybody. To customers everywhere: you'll take your product and like it.

customer service We Hope That Helps
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Man's Effective and Idiotic Loophole Enrages Burger Guy

In this world of strict corporate policy, we sometimes find ourselves in absurd situations asking "the pickles are right there, the onions are right there, why can't I have one with pickles and onions" only to be met with a stone-faced representative saying "I'm sorry but that's impossible and I will be fired If I do that." Of course no one wants to be a Karen customer,  so we are left to use our brains to develop really stupid loopholes.

man combines burgers against wishes of burger guy, enraging him
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Karen Goes Through Angry Mental Gymnastics Over Parking Space

The parking lot can bring out the very worst in someone. People can get all kinds of nasty, territorial, and straight up entitled over a parking space. In this case, we have an angry Karen who went out of her way to hassle an employee who was just trying to start up their work day, over a parking space that was rightfully their space to begin with. With that being said, picturing the look of pure and unadulterated rage on Karen's face when the manager closed the door when she was in the middle of her temper tantrum is enough to make one's heart glow with satisfaction. 

Karen goes through a series of angry mental gymnastics over a parking space.
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man finds dildo in shopping cart after negative review on amazon
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Imagine this: you're a student looking for some specific edition of a no doubt ridiculously overpriced textbook, and you think you found what you need on Amazon. You order it, relieved that you don't have to go to your school's bookstore and provide your firstborn as payment. Only when you get the book, it's the wrong edition. You contact Amazon to track down the right edition, and after a few days they tell you they don't have it and to return the book for a full refund.

That's exactly what happened to Pedro in Ireland. Frustrated with his experience, Pedro left a negative review in a customer satisfaction survey, only to later find an enormous schlong, "The Hulk 10.25-inch Huge Dong Black," in his shopping cart ready to offend any delicate sensibilities: "I was at the office, in an open space, with people behind me. A guy and two girls were sitting by me when I opened up Amazon and they saw the contents of my shopping basket." Well, maybe your coworkers should learn not to look at other peoples' monitors, Pedro.



Pedro contacted customer support, and though they wouldn't confirm an Amazon representative had placed the item in his cart, they issued him a €100 credit and an apology, saying they would work with HR to make sure this didn't happen again.

Pedro stands by his actions, believing that any bad customer service should be reported, and that "the entry for "The Hulk" is completely misleading. I would expect something called "The Hulk" to be green. It's picture is pink and the description says it is black. My whole issue with Amazon.de started because of incorrect description of items -- and this entry does not help their case."

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Hotel Guest Refuses To Be Reasonable, Gets Kicked Out

Gotta love it when the customer gets rightfully fired. This particular hotel guest refused to be reasonable at all when it came to their checkout time. Even after the pregnant, exhausted concierge met them in the middle, they still proceeded to repeatedly complain and harass them. So, the concierge decided it was time for them to leave. Seems like the very fair and right move to make. 

A hotel guest refuses to be reasonable with the checkout time, and eventually gets kicked out | r/TalesFromTheFrontDesk u/PoisonRainbows 2y Join 1 Can get 4pm checkout says booking.com dude paying $69 on sold out, hectic weekend. Long Booking.com guest (BG) calls down at 8am and says requested late checkout and wanted make sure went through" Weird, because 1) there's nothing noted on reservation, 2 were sold out and not offering late checkouts, and 3) they were paying $69 their room sorry but
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Karen Demands Stranger Work Shift For Store They Don't Work At

Nothing quite like getting a call from an angry Karen who you've never crossed paths with, who proceeds to bombard you with a request to turn up to work a shift for a store that you simply don't work for. Seriously, Karen. Pull it together and leave the good people of this world that are just going about their daily business alone. For another solid tale of a Karen misunderstanding check out this story about a Karen assuming that a customer worked at the liquor store she was at. Absolutely absurd and discouragingly clueless. 

Karen demands that a perfect stranger work a shift for a store they don't work for. | r/IDontWorkHereLady u/SirXanthor 5h Join 3 Karen demands work shift store don't work XL Few weeks ago woken by phone call at about 5:13am by some snotty woman demanding work weekend don't even work them or retail matter. This is all went down:
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Karen Thinks Employee Is Line Cutter, Gets Humbled

The garden variety Karen is known for obstructive outbursts, and this one was no different when she convinced herself that an employee was trying to ruin her day. Even given an explanation, she wasn't ready to back down. For another Karen with nonsensical demands, here's a Karen who demanded a delivery driver check her groceries out.

Karen thinks employee is a line cutter and looks dumb | r/IDontWorkHereLady Posted by u/LKJNAElhjberg 32 3 3 16 hours ago 3 Let's shake things up WORK* here, Lady XL out work because Covid, so occasionally drive my husband and work, cause he has long commute and at least once awhile can do driving him. Now, he works at Warehouse-Type Shopping Center. Between 9-10am, M-F, they have Senior Shopping. His shift started at 9:45 had some shopping do, so walked together went grab cart and go back line
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Boss Uses Eye Gag to Remove Problem Customers

Gotta love a manager with a sense of humor to match their intolerance for idiotic customers. Employees have dealt with some ridiculous customer demands, having to debase themselves for the flawed and almighty " customer is always right" mentality. Here's another one where a customer weaponized a tip jar to defeat a Karen.

funny boss pops out glass eye to deal with annoying customer | Posted by u/Winiri 10 hours ago 2 O 6 20 3 20 9 E 12 My Boss Scared Off Rude Customers by Literally Taking Closer Look oc M used work at store, run by woman named Irene. She would buy vintage and high end items, repair them, and then sell them store didn't have multiple sizes things and only bulk items bought were little trinkets and soaps, sometimes jewelry.
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