On Facebook, customers sometimes get angry. Really angry. When that happens, it's necessary to call in the big guns. Enter, We Hope That Helps, the customer service agency that doesn't take s**t from anybody. To customers everywhere: you'll take your product and like it.
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In this world of strict corporate policy, we sometimes find ourselves in absurd situations asking "the pickles are right there, the onions are right there, why can't I have one with pickles and onions" only to be met with a stone-faced representative saying "I'm sorry but that's impossible and I will be fired If I do that." Of course no one wants to be a Karen customer, so we are left to use our brains to develop really stupid loopholes.
The parking lot can bring out the very worst in someone. People can get all kinds of nasty, territorial, and straight up entitled over a parking space. In this case, we have an angry Karen who went out of her way to hassle an employee who was just trying to start up their work day, over a parking space that was rightfully their space to begin with. With that being said, picturing the look of pure and unadulterated rage on Karen's face when the manager closed the door when she was in the middle of her temper tantrum is enough to make one's heart glow with satisfaction.
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Via ArsTechnica
Imagine this: you're a student looking for some specific edition of a no doubt ridiculously overpriced textbook, and you think you found what you need on Amazon. You order it, relieved that you don't have to go to your school's bookstore and provide your firstborn as payment. Only when you get the book, it's the wrong edition. You contact Amazon to track down the right edition, and after a few days they tell you they don't have it and to return the book for a full refund.
That's exactly what happened to Pedro in Ireland. Frustrated with his experience, Pedro left a negative review in a customer satisfaction survey, only to later find an enormous schlong, "The Hulk 10.25-inch Huge Dong Black," in his shopping cart ready to offend any delicate sensibilities: "I was at the office, in an open space, with people behind me. A guy and two girls were sitting by me when I opened up Amazon and they saw the contents of my shopping basket." Well, maybe your coworkers should learn not to look at other peoples' monitors, Pedro.
Pedro contacted customer support, and though they wouldn't confirm an Amazon representative had placed the item in his cart, they issued him a €100 credit and an apology, saying they would work with HR to make sure this didn't happen again.
Pedro stands by his actions, believing that any bad customer service should be reported, and that "the entry for "The Hulk" is completely misleading. I would expect something called "The Hulk" to be green. It's picture is pink and the description says it is black. My whole issue with Amazon.de started because of incorrect description of items -- and this entry does not help their case."
Gotta love it when the customer gets rightfully fired. This particular hotel guest refused to be reasonable at all when it came to their checkout time. Even after the pregnant, exhausted concierge met them in the middle, they still proceeded to repeatedly complain and harass them. So, the concierge decided it was time for them to leave. Seems like the very fair and right move to make.
Nothing quite like getting a call from an angry Karen who you've never crossed paths with, who proceeds to bombard you with a request to turn up to work a shift for a store that you simply don't work for. Seriously, Karen. Pull it together and leave the good people of this world that are just going about their daily business alone. For another solid tale of a Karen misunderstanding check out this story about a Karen assuming that a customer worked at the liquor store she was at. Absolutely absurd and discouragingly clueless.
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The garden variety Karen is known for obstructive outbursts, and this one was no different when she convinced herself that an employee was trying to ruin her day. Even given an explanation, she wasn't ready to back down. For another Karen with nonsensical demands, here's a Karen who demanded a delivery driver check her groceries out.
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Gotta love a manager with a sense of humor to match their intolerance for idiotic customers. Employees have dealt with some ridiculous customer demands, having to debase themselves for the flawed and almighty " customer is always right" mentality. Here's another one where a customer weaponized a tip jar to defeat a Karen.
